Shorten the distance from problem to progress

Shorten the distance from problem to  progress

We help marketing leaders in complex organizations take critical initiatives from “what if?” to “we did it.

Whether you're building consensus, realigning your brand, or launching something new—we bring clarity, momentum, and practical solutions.

Choose a partner who knows the terrain

We’re experienced practitioners.

We’ve earned the trust of marketing leaders across industries and sectors throughout the U.S. and Canada. Our clients rely on us for perspective, actionability, and impact.

"Modern Craft have the unique ability to understand my team, my organization, and our goals as if they were one of us – while maintaining their valuable position as an outside voice of reason."


— Alisa Norris, CMO, Breakthrough T1D

Get bold solutions you can use

We’ll push you to be ambitious.

But the work we deliver will be easy to act on and in-step with the realities of your organization.

"As a result of their work, our team feels heard and better equipped and informed to do their jobs."


—Amber Brown, Global Head of Brand Marketing, Creative & Studio Design, Interface

Leave no hurdle un-jumped

We work to understand the full context.


That includes your team, your goals, and the layers of complexity surrounding the challenge at hand. The result? Solutions that take root— and stick.

"Modern Craft excels at the very embodiment of thought partnership... They elevate and simplify strategy so you can hone in on your core user needs with precision."

—Stacey Jaffe, Chief Digital Officer, Scholastic

We take in the full picture

In marketing departments, most challenges have multiple layers. We consider the interplay between them so your project hits the mark. These three layers are always present:

Empathy

Forming an accurate understanding of key audiences (internal and external).


Alignment

Getting everyone on the same page with clear strategies and compelling stories.

Engagement

Inspiring those audiences to take a specific action.

Safe, capable hands

We’re experienced practitioners who’ve been earning the trust of marketing leaders for decades.

"John and Peter have been tremendous, and everybody should have the chance to work with them."

— Katherine Adamkowski, Head of Marketing, ZLC

Where we can help

We bring experience and structure to your most critical initiatives. Our work includes:

Clear strategies and plans your team can align around

Foundational brand and messaging guidelines

New ways of working or organizing your team

Communication strategies to support change

Narratives that secure buy-in from key stakeholders

We draw from a broad toolkit:

Analysis · Advising · Facilitation · Storytelling

How we show up

It’s not just what we do—it’s how we do it. Clients say we’re:


Flexible

Collaborative

Creative

Curious

Pragmatic + Idealistic

"They’re not afraid of hard work, and they’re flexible. I appreciate their willingness to pivot, and their determination to push for more impact. They’ve helped us bring the spirit of continuous improvement to everything we do."

— Gloria Loree, CMO, Destination Canada

Featured Case Studies

We helped the communications team at a large arts and education foundation plan and work more effectively.


We helped a mission-driven education nonprofit rethink their brand strategy and align on a new plan of action.


We helped a major publisher and education company improve their customer service experience.